Guest Moorage Policies & Regulations


CANCELLATIONS:

Cancellation of In-House reservations for any reason will result in the forfeiture of the $5 non-refundable reservation fee.

Cancellation of Dockwa reservations must be received at least 24 hours prior to arrival time. Cancellation of Dockwa reservations will result in the forfeiture of the $5 non-refundable reservation fee. The balance of guest moorage fees paid will be refunded to the customer’s credit card via Dockwa. “No Shows” are not eligible for a refund.

EARLY DEPARTURES:

If a customer has a valid reason for needing to depart early, a credit voucher may be requested. Valid reasons for early departure may include, but are not limited to:

  • Severe inclement weather
  • Equipment failure
  • Health/Medical conditions
  • Personal/Family emergency

Credit vouchers may be issued for the unused portion of the guest moorage fees paid by the customer.

Credit vouchers can be used at a later date within one (1) year‘s time of the early departure.

REFUNDS:

Requests for refunds will be considered on a case-by-case basis. The criteria by which a request will be considered include the following:

  • Severe inclement weather
  • Equipment failure
  • Health/Medical conditions
  • Personal/Family emergency

Other considerations include:

  • Why a credit voucher is insufficient?
  • Did the Port suffer financial loss due to the early departure?

OCCUPANCY:

Slips must remain occupied for the duration of stay.

Vessels not in there assigned slip by close of business are at risk of losing their slip. Sorry, we cannot guarantee availability after the moorage office closes.

Moorage will not be accepted for unoccupied slips.

GIFT CERTIFICATE/CREDIT VOUCHER USE:

Customer must redeem the original certificate/voucher. Copies will not be accepted.

Lost certificates/vouchers will not be replaced.

REGULATIONS

While you are visiting with us, please observe the following:

  • All vessels must register within 30 minutes upon entering the marina.
  • No overnight or hourly moorage at the fuel/pump-out dock.
  • Check-out time is 12:00 p.m.
  • No sailing in or out of marina.
  • All pets must be on a leash, and we ask that you clean up after them.
  • No riding bikes, skateboards, roller blades or scooters on docks.
  • Storage of anything on docks is prohibited.
  • No swimming in marina.
  • Do not harass seals or other marine mammals.

For a complete copy of the current Guest Marina Regulations, CLICK HERE